Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉

Why won't the friends list appear to ask for help unlocking a level?

Julie_Whalley
Julie_Whalley Posts: 1 Newbie
in Support

I want to ask for friends help unlocking a level but instead of their names it just say "unknown string".

Flag · Helpful Sweet Love Haha

Answers

  • Digger1
    Digger1 Posts: 235 Level 2

    Hey Julie. Sorry to hear that you are having this problem. Have you tried all of the normal troubleshooting for tablets? Clearing the cache, restarting the device. Making sure that you have the most up to date version of Candy Crush installed. Also make sure that no other apps are running in the background. Sometimes it is just one of those things and after a restart everything works normally again. Let us know how you get on :) 

    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

Categories