candy crush saga game is not loading?

Purva_Warkari

Candy crush saga game is not loading. It is not responding at all it goes close automatically without loading please help me in this matter

LisaBa

What kind of mobile do you have? I suggest you try all of the following, it should fix most problems.

Restarting the device

Updating the version of Candy Crush Saga

Ensuring that you have enough memory space on your phone. 

As a last resort (if you levels are synced on Facebook only) uninstall and re-install the game. 

Let me know how you get on  

Rhea_Walters

I have done all of these suggestions, and none have resolved the problem. Candy crush soda works fine, I CX an play on my tablet and PC, just not my phone