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Eternal friends list loading
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Júlia_SGispert
Posts: 1 Newbie
in Support
For months now I haven't been able to get any friends help because when I ask for it the friends list won't appear, the game gets stuck in loading the list of friends forever. Any ideas how to solve the problem? Thanks!
PS: It happens anywhere, facebook, tablet and phone. Both in Candy crush saga and candy crush soda saga
Answers
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I would start off with the normal troubleshooting steps. So on your PC clear the cache, make sure that the Java is up to date (this might explain the loading) and even test another browser. Here is a video that should help you with these steps
https://www.youtube.com/watch?v=OESCE4Jj2tUOn your phone/tablet make sure that you have the latest version of the game, a strong wifi connection and try logging out and back in to Facebook.
I hope this helps
