How to resolve Candy Crush from freezing up during play.

Laci_Davis

Game is freezing up as game is started I have uninstalled and reinstalled the game which did not resolve the problem. This has been going for 2 weeks now. Any solution would be greatly appreciated.

Wunderbaum

Hi Laci! Are you playing on a mobile, tablet, Facebook or King.com? If it's a mobile device then please tell what model and OS you have. Cheers :-)

Digger1

If you are playing on a mobile device make sure that you have a device which is compatible with Candy Crush Saga. 

Here you can find all of the info: http://candycrushsaga.com/help/en