Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Have you tried all of the usual troubleshooting? Clearing the cache, making sure that the java is up to date. Also, even restarting your computer. King have made a video to help you with any loading problems on Facebook I hope it can help you too.
https://www.youtube.com/watch?v=OESCE4Jj2tU
Let us know how you get on!