Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hey Karen, did you get the Sugar Crush and did you move on to the next level on the map? You should never close the game prior to this, otherwise it won't recognize your recent achievement. If this isn't the case, then try to clear your browser's cache or try playing in another browser and see if you've moved on now.