cannot enter the kingdom

clflipp

keep getting error messages saying cannot enter kingdom, cannot contact server. I cannot send requests out for help and wheel will not spin. I do not play thru FB. Do not want to delete app to reinstall because will lose all progress. I play on ipad. HELP

Randle

Hey clflipp, check for updates for your iPad and Apps. Use Wi-Fi instead of cellular data. Connect to the Kingdom inside the game App; press on settings and select the orange Kingdom icon. Choose an avatar and nickname, enter your email address and choose a password. Save your progress. You can now try to reinstall the App; your progress has been saved. Please be aware that you might lose saved lives and boosters though, but you won't lose your levels.

Randle

Hey clflipp, check for updates for your iPad and Apps. Use Wi-Fi instead of cellular data. Connect to the Kingdom inside the game App; press on settings and select the orange Kingdom icon. Choose an avatar and nickname, enter your email address and choose a password. Save your progress. You can now try to reinstall the App; your progress has been saved. Please be aware that you might lose saved lives and boosters though, but you won't lose your levels.