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My problem is not solved I have tried both the troubleshooting steps that is :Restarting the device.

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Surinder_P_Singh
Surinder_P_Singh Posts: 14 Level 2

and uninstalling & reinstalling the game. Still I am not able to connect my game to Facebook. Please help me connect my Candy Crush saga with my Facebook account so that I am able to play with my friends on Facebook. Though, on PC I play with my FB friends but on mobile device I can not connect with my FB friends. Please sort out my issue at the earliest & oblige. Thanks.

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  • Randle
    Randle Posts: 1,977 Level 2
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    Hey Surinder, have you checked for updates for your device and apps? Especially check for updates for your Facebook and game App. Also, try using a Wi Fi connection instead of your cellular data. It should work for you too!

  • Surinder_P_Singh
    Surinder_P_Singh Posts: 14 Level 2
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    Hey Surinder, have you checked for updates for your device and apps? Especially check for updates for your Facebook and game App. Also, try using a Wi Fi connection instead of your cellular data. It should work for you too!

    I have done all this. All my apps are auto updated. I am using Wi Fi connection.Nothing is working & I am unable to see messages of my friends on facebook on my mobile device. My game does not connect to facebook on my mobile device. I have tried all the tricks.enlisted by you.Nothing is working.Everytime I try to connect my game to facebook it says you don't have access to the Kingdom. Try connecting later on.Please help me.

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