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Unable to log on Candy Crush with Facebook on Android
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I can not connect to Facebook when I play Candy Crush. When I try to play on my Android it has me at level 1 when I am at lever 541. I have had this problem for over 4 months and have written you several times. I have tried all your suggestions and the game will not allow me to connect to my facebook game level. I have tried looking online for additional help and there are a lot of people out there with the same issue. So I am assuming the problem is on your end. I have no problem playing Soda through my facebook account only Candy Crush. Please fix this matter soon as I have lost all my extra lives and extra moves because of this issue.
Answers
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What exactly have you tried? Did you see the King video, this one:
https://www.youtube.com/watch?v=bIYE7aW5jcEMy tip: open up your Facebook app, go to the settings and to the apps section. Click on the Candy Crush app and this will open up the game and should sync your levels. Try it!
