Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I have updated candy crush on my device today (Nexus 4) and since it wont load and keeps crashing. I tried to reinstall it, cleaning the data and so on... Hellllppp
Sign in or register to leave a comment and join the conversation.
Hi H_B! Please try a factory reset without installing any apps (stop the process on Google Play) - this way you can install only Candy Crush and find out if it is because it interferes with some of the other apps.
Hi H_B! Do you have other software running in the background? Please also do a clean up of old software apps, cache and settings. If nothing of this works you might have to do a factory reset. Please remember to do a complete backup of your photos and files as factory resets deletes all on your mobile.Cheers :-)
Hi H_B! Do you have other software running in the background? Please also do a clean up of old software apps, cache and settings. If nothing of this works you might have to do a factory reset. Please remember to do a complete backup of your photos and files as factory resets deletes all on your mobile.
Cheers :-)
Hi Combo, thanks 4 the help. I actually factory reset my device, it automatically reinstalled all of my apps including candy crush saga. at first it seemed to be fixed but when i tried connecting it to facebook it crashed and won't run since.... ((( is it hopeless??