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since downloading the latest upgrade the game is now running at double speed. Is this normal?!? I don't like it!!
Thank you all for feedback. We are currently investigating the issue.
I love how fast it is. Normally this game is slower than death. This is the speed it should run all the time! Please make it an option!!!
...and while you're at it, there are way too many windows that pop up in between turns. Could you possibly consolidate?
My game is running at triple speed since today. Over the last 2-3 days some buttons turned black, and the spinning wheel to get the daily bonus turns really slowly.
Please fix this or tell me what I can do to fix it. It's impossible to play at that speed. I don't want to have to re-install the game and start all over from the beginning.
Battery level related it seems. Did it on my iPad air earlier today and just kicked into warp drive when this iPhone 6 got low on battery. I like it sometimes.i would like it to be an option. Cheers all
Is this a ploy to get us to connect the game to Facebook?
mine too on IOS, started in middle of level 786 and have tried everything. cant handle it.
Thank you for your feedback Teevtee - please see top of this page for further info. Updated release to follow shortly. Thanks.
Update: turns out certain iOS devices will speed up the game if the battery level goes below 30%. Current workaround is to charge the mobile device. We will release an update to the game so that it also works with low battery. Thanks
Super speed still happening. Renders game unplayable.
I havevreinstalled and I have moved to next level. Idiotic double speed still happening.
Please fix this!!!!
this speed is dope *__* dont fix this
I like when it's going very fast! It speeds up play significantly which is crucial if you're a serial player!! Please make it permanent or at least an on/off option!!
I have the same Problem. Almost 190 lives lost and all boosters lost. I am on level 462 in which I got 40 seconds to solve it. Since the update I only have 20 seconds. Thank you very much for this terrible update and for losing everything I saved:-(
I have the same issue. I tried your suggestion of reinstalling. That has not fixed the issue but it did delete my 20 lives I had stockpiled. Thanks for nothing. Unless this is fixed I won't be playing. It's awful. I'm on level 829 and really love it but this is terrible.
My went back to normal when I got to the next level.
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Having the same problem. Re-installing the game does not fix the problem.
Thank you for highlighting this. Is this for iOS or Android?
Same problem for me. iOS
IOS
same. Re- installed - still double speed.
Its a joke update for 4.20. Everybody must get stoned!
This happened to me too! I love it!! I'm crushing at triple speed. How can I keep it like this @customercare? Not update it?
what about lost lives? Candy royale progress.
can you please take a look and give me back mine golden bricks? I had over 2 thousand, and they disappeared!! I have send several emails and nothing has been done. Just general responses. Please!!! My user id: 15953290525
Kohls ads features are dead at the top. Cannot push ,receive reward x, as it doesn't acknowledge click. Been happening for months. lost hundreds of gold bars and plays plus specials….wrote to customer service they ignored emails. Can't be the only one kohls doesn't work on. Newer Samsung phone and also happened on my…
Can someone please help me with level 4894 I'm stuck and only have 8gb and no boosters
FYI the way level 9292 is currently set up, it is impossible to win without paying for gold bars or having some in reserve. If you play perfectly, and someone helped you out giving you 3 extra lives, you are still one short of being able to win. I've paid for gold bars before to help me pass hard levels, but I refuse to…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…