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I deleted candy crush from my husbands iPad by mistake and when and added new icon all his levels have disappeared and he is back at level one. Is there something I can do to get the levels back? He was not logged in through Facebook
I really suggest syncing your account with FB. You can help friends out and they can help you too, but more importantly your progress will be saved and you can even play on more than one device. Plus should you ever need to re-install the game, you will know that your progress is safe.. I hope you managed to get your husband's levels back.
Hi Maureen! If the game was not connected to Facebook then all game data is stored locally on the iPad. I suggest you try a restore from iCloud or from your last chosen backup program. If there is no backup then I don't think there are other options than contacting a professional company that can restore data on mobile devices.
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…