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Level 1
when you first get to the game and the orange comes on and it is supposed to go from 0 to 100% for game to start it won't do it or if it does it takes forever.
Have you tried the normal troubleshooting steps which resolve most loading issues? Make sure that you clear the cache in your browser. Also you can check everything is up to date like Java using this website:
https://www.whatismybrowser.com
King have also made this really good video to help you with these steps, I think it could help you too:
https://www.youtube.com/watch?v=OESCE4Jj2tU
Let us know how you get on with this