OMG, I was having issues with CC saga...

Deb_R

connecting to Facebook etc, I had to reinstall the game and have LOST EVERYTHING, all my lives, special candies/boosters etc are GONE!!!! I'm absolutely devastated!!!! It took me ages to save and now it's all gone except the current level I'm on.

can some one please help me??? 

Wunderbaum

Hi Deb!

If you had the game connected to Facebook the all your levels will be stored there. All you need to do is to connect to Facebook again. For all the data you had stored on your mobile I suggest you restore your mobile data. If you for instance have iOS you can restore from your iCloud backup.

Cheers :-)

Deb_R

Hi Deb!

If you had the game connected to Facebook the all your levels will be stored there. All you need to do is to connect to Facebook again. For all the data you had stored on your mobile I suggest you restore your mobile data. If you for instance have iOS you can restore from your iCloud backup.

Cheers :-)

I was playing on iPad, my level is the same, but I have lost all my lives, boosters and special candies! I had over 900 lives! All gone!! Only my level has been restored after reconnecting with Facebook, it has wiped everything else. Any more suggestions??

Charmaine_Layman

Hi Deb!

If you had the game connected to Facebook the all your levels will be stored there. All you need to do is to connect to Facebook again. For all the data you had stored on your mobile I suggest you restore your mobile data. If you for instance have iOS you can restore from your iCloud backup.

Cheers :-)

where is the answer to this... same to me and you will not answer multiple emails we have sent