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ite a lot to get to that level. I have seen in other threads that this has happened before and you have created upgrades to correct this problem. I am using an Apple IPad. Will you PLEASE help restore my levels?
I'm glad to hear it all got sorted out! There is nothing worse than losing your levels.
So you play on your mobile/tablet and you used your computer to play on Facebook where you level was set to 1?Did you ever connect to Facebook on your mobile? Make sure that you are logged into the right Facebook account as well. Let me know and I'll see what we can do
So you play on your mobile/tablet and you used your computer to play on Facebook where you level was set to 1?
Did you ever connect to Facebook on your mobile? Make sure that you are logged into the right Facebook account as well. Let me know and I'll see what we can do
Finally resolved. All actions was on Apple IPad. As it turned out I had two email addresses associated to candy crush. One that is no longer valid. Ended up going to Candy Crush game and clicking on King icon and logging out. Then logged back in with the old email that is no longer a valid. However, it worked to get my levels back. Then changed my email address on the account and all is well. Thank you.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
