Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
How canI get help?
Options
Kristin_Poole
Posts: 2 Newbie
in Support
Theres a glitch with my mobile candy crush and I CANNOT GET HELP. Im on level 409 but mobile game wants me to get over 50 million points on 393 to continue. Its not a phone issue, because I just installed it on my new galaxy S 6 that I bought JUSTto fix the problem and same deal... every mobile site wont let me play my levels, but home PC is just fine. I can play and progress, but I am not able to always be home. I need Mobile candy crush! I have gotten too far and spent way too much to give up, but thats looking like my only option.... PLEASE SOMEBODY HELP
Answers
-
Hi Kristin! Do you have the game connected to Facebook? I ask since you mention that you are on level 409 but mobile only on level 393. When you connect the game to Facebook you should automatically be at level 409.
The high points required sounds like a sync issue so I suggest you (re)connect with Facebook to solve the issue.
Cheers :-)
