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hello, i was on level 629 , bought a new laptop, signed into CC ok but it takes me to level 1 . my facebook level is 105 so dont think its connected to that ? complete techy numpty which doesnt help either
Did you get to the higher levels while connected to the Kingdom then? This is usually your email address. You should be able to log out of FB on your device and then click on the orange symbol to log into the Kingdom
Hi Suzy! Congratulations with your new laptop! :-)From the laptop you should be able to simply login to Facebook, then start the game from there.If you are playing from a mobile device then you need to click on the blue 'connect to Facebook' button, then enter your login details.If you are playing from King.com then you need to sync your progress from Facebook first.Please tell me which of the above three scenarios you have and I can help you further.Cheers :-)
Hi Suzy! Congratulations with your new laptop! :-)
From the laptop you should be able to simply login to Facebook, then start the game from there.
If you are playing from a mobile device then you need to click on the blue 'connect to Facebook' button, then enter your login details.
If you are playing from King.com then you need to sync your progress from Facebook first.
Please tell me which of the above three scenarios you have and I can help you further.
Cheers :-)
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
