how to restore all the level progress in candy crush saga.I was not connected to facebook.

Chandra_Sekhar

Hi,I am Chandra sekhar and I restart my phone today,I can't forget to backup my all app,so please help me,how I can  get my previous level candy crush saga 

Cezdiamond

Hi Cristina and Chandra- I will send you both messages :-) 

cmabruzzo

Hi @Manish do you still need a hand? Sorry for the delay. I would like to check your account. I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week! 

Hi @Cezdiamond. I just opened my Candy Crush app as well and all my levels were gone. I was on level 257 and now it has me back to level 1. I tried restarting my phone but nothing's changed. Can you help?

Ho_Beelin

Hi Cristina and Chandra- I will send you both messages :-) 

Hi, I have also lost all my progress to candy crush because I was prompt to connect to my facebook account, but I have played candy crush under a condition that I did not sign up neither with my fb account or my email, in other words, playing it only as a guest. I am currently back to level 1 from level 400+, please help!

Bahar_Gh

Hi , I Have the same problem... no account found for email, my email is bah7173@gmail.com... it was sync with the game... and now... this error... (

Cezdiamond

Hi @Bahar- I will send you a message too :-) 

PollyB

Please help me too. Is this happening to a lot of people? I just lost all my levels and boosters as well as coins and i'm not logged in with facebook. please send me a message too?

Thùy_Duyên

Please help me too, I logged in with facebook and then I lost all the levels. Could you please help me? Thanks a lot 

Cezdiamond

@PollyB + Thuy- I will send you both messages too. 

Ho_Beelin

Hi, I have also lost all my progress to candy crush because I was prompt to connect to my facebook account, but I have played candy crush under a condition that I did not sign up neither with my fb account or my email, in other words, playing it only as a guest. I am currently back to level 1 from level 400+, please help!