how to restore all the level progress in candy crush saga.I was not connected to facebook.

Sahil_Naran

Hi, my mum has been being playing this game for quite a well on bluestacks. The computer and crashed when recovered everything got wiped. She was at like at level 1450+. Please can you help?

Juliana-4

Hi, the same thing happened to me on Jelly Saga. I went back down to level 1 and I don't remember ever logging in with email or fb. Please help! Thank you! 

Dhaval_Patel

Hi guys, I have lost my progress on candy crush saga after connecting to Facebook. Can you please help restore my levels. I went from level 1470 to level 460 and can't seem to go forward anymore. Please help.

I am having to post again as my previous post wasn't showing up on the thread. 

Many thanks

Hi Cezdiamond, I can't seem to find where my inbox is.Can you please guide me.I had a look at the menu but not able to see any messages.Can you please send me the message again or email me what to do.Many thanksDhaval

Louise_Abenius

Hi can you please help me I accidentally deleted candy crush jelly saga from my phone and are now on level 1. Was connected to facebook and same email before so I don't know why it doesn't take me back to my level. My email is basriff@live.se 

thank you.

Li1749

hi! @cezdiamond could you please help me to? I suddenly lost all progression, and everything was just reset to level 1. 

Cezdiamond

No more replies from support on this thread???

Hi- I will send you a private message too, Thanks!

Cezdiamond

Hi, my mum has been being playing this game for quite a well on bluestacks. The computer and crashed when recovered everything got wiped. She was at like at level 1450+. Please can you help?

Hi Sahil- I will send you a private message too

Cezdiamond

Hi, the same thing happened to me on Jelly Saga. I went back down to level 1 and I don't remember ever logging in with email or fb. Please help! Thank you! 

Hi Juliana- I will send you a private message too, thanks!

Cezdiamond

Hi can you please help me I accidentally deleted candy crush jelly saga from my phone and are now on level 1. Was connected to facebook and same email before so I don't know why it doesn't take me back to my level. My email is basriff@live.se 

thank you.

Hi Louise- I will send you a private message too :-) Thanks!

Cezdiamond

hi! @cezdiamond could you please help me to? I suddenly lost all progression, and everything was just reset to level 1. 

Hi I will send you a private message too :-)