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how to restore all the level progress in candy crush saga.I was not connected to facebook.

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Answers

  • Sonal_Batra
    Sonal_Batra Posts: 10

    Level 1

    edited October 2018

    Hi everyone!  Welcome to the community. Please see this blog here for the steps to follow if you have lost some of your progress. The Blog includes lots of steps on how to fix this problem yourself :-)

    If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact.

    Many thanks

    Someone please help me too. I tried everything. Contacted via form, nothing came back. Troubleshooted, nothing. I just signed in FB and lost from level 1300 to just 1.
  • rani
    rani Posts: 4

    Level 1

    @Cezdiamond Please help me I have almost all my progress as I tried saving it in facebook , I was in level 1896 ..please it took me so much of time and effort to reach there..
  • rani
    rani Posts: 4

    Level 1

    @Cezdiamond I also tried sending you a message, can you please help me? I lost all my progress as I tried saving them in facebook. I don't remember saving them with any email id as I tried all the email id I use from the tab and it says not registered , please help me here ! 
  • memefort
    memefort Posts: 1

    Level 1

    Hi,
    i just got a new phone and I lost all of my levels. I was on lever 1300 or so and it took me back to 1. I don’t think I signed up when I first got candy crush.
    please help!
  • elukusneh
    elukusneh Posts: 1

    Level 1

    Please I need help restoring my candy crash saga levels it was synchronized with Facebook but after resetting my phone I was back at level one please help 
  • lonelycatlady4
    lonelycatlady4 Posts: 1

    Level 1

    Help this just happened to me!
  • Niemand
    Niemand Posts: 1

    Level 1

    @Cezdiamond I lost all my progress as I tried saving them in facebook. I was on lvl 2793 (!) and now I am back on level 1. Please, help! 
  • jonesy1980
    jonesy1980 Posts: 1

    Level 1

    I’ve lost all progress on candy crush today as I signed into FB with a new account. I was on level 2089? Could someone please help?!?! Thanks
  • Jennieofoks
    Jennieofoks Posts: 1

    Level 1

    I was at level 350 when i reset my phone. I was not connected to facebook. How can i get my game progress back? Game ID - 5988345281


  • cassatpona
    cassatpona Posts: 1

    Level 1

    Greetings
    i have the same problem that started about a month ago and I left it to sort when I was back.
    i was at level 3800 something and now I have gone back to level 1
    please could you let me know how I can get back to my level and any colour bombs/UFOs (I think I had 3 UFOs).


    please help.
    kind regards 
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