I was playing on my Fire tablet, not logged in to either Facebook or King, and the screen went black. When I restarted the app, I started at Level 1! I have since created a new King account and have logged in with that. Can you help restore me to Level 170 and 6 gold bars?
I cant watch bonus video to gain extra boosters, the curtains open on the video then just a blank screen with an exit cross in the top right corner. Any suggestions?
Hi @Cezdiamond! I encountered the same problem too. Lost all my progress when i created a new fb account. Thing is, i was not able to register my candy crash saga thru email. I was at 3020+ something and all was gone and im back at square 1. Please help me with it. Thanks. Lost progress.
Hi, I have lost all my progress to candy crush because of my device change, but I have played candy crush logged in under my facebook account. After logging in with my facebook id it currently back to level 1 from level 1000+, please help!
Hi! Same problem as many other people, not logged into FB or King account. My progress was reset to level 1 today, didn't do anything.. Would be nice to get back to Level ~750 i have played this game for two years now and had to start from zero once already because my phone died pls help @Cezdiamond !