how to restore all the level progress in candy crush saga.I was not connected to facebook.

Cezdiamond

Hi @Cezdiamon, can you send me a message too? I was at level 480, and all my levels synced back to1 and lost all my progress after signing in with my facebook account.. Thanks

I will send you a message too :-)

Cezdiamond

Due to a wrong advice by the Apple Store in Amsterdam, I went suddenly down from level 2345 to level 1. The apple worker from the Genius (!) Bar could not fix it. Thus, I sent via Candy Crush a message to KING asking for help. As a response I only got a standard message telling me to go to the King Care Community. I can see there that I am not the only one with the problem of a wrong synchronization with Facebook and KING account. I would like to get a personalized message from KING telling me that they will take me back to level 2345. Please give me a positive reaction to case number 8414962379.

Thanks, Guido

I will send you a message too :-)

Mark_A._France

I have sent you all messages, please reply if you still need a hand! 

I haven't received a message regarding my issues.

Lisa_Juanola

I have sent you all messages, please reply if you still need a hand! 

I also haven't received any message @cezdiamond

Robinrobin

@cezdiamond I have received messages in none of the 3 games mentioned above.

Mark_A._France

I have sent you all messages, please reply if you still need a hand! 

@cezdiamond ---- I've posted on here three times. I've seen all of your responses to everyone else. I've seen you post that you've sent messages to everyone... YET... I have not received any correspondence from you, or anyone else, at all.

Cezdiamond

Hi everyone- Please note that the messages are found on the King Care site and not in your mobile games :-) 

Please let me know if you are having a problem locating it. 

Thanks! 

Cezdiamond

@cezdiamond I haven't received your message, and I still need a hand.... I lost all levels

I have sent you a message too :-)

Bell_Le

Hello. I was 400 plus levels when I updated Candy Crush Saga and it made me go back to level one. Can you please restore my levels? Email is happylucky727@gmail.com

Cezdiamond

Hi Bell- I have sent you a private message through King Care :-)