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All boosters missing

heatherdelezen
heatherdelezen Posts: 3

Level 1

After the latest update when I opened Candy Crush on my Android phone, all of the boosters I have collected over the last year were gone. I had collected approximately 20 jelly fish, 30 coconut wheels, 12 lollipops, 5 hand swaps, 12 color bombs, 10 striped plus wrapped candies and 7 lucky candies. All that is showing now are the boosters I have collected since the update. My gold bars were not effected. It's taken me many, many hours to collect these boosters, please help me correct this. Thank You

Best Answer

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi Heather,

    Sorry to hear you are having issues after updating your mobile. Thanks for getting back to us with the requested details so we can solve this matter.

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello Heather. I will ask someone to look into this for you. 

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi Heather,

    Sorry to hear you are having issues after updating your mobile. Thanks for getting back to us with the requested details so we can solve this matter.

  • annie
    annie Posts: 1

    Level 1

    Hello Heather. I will ask someone to look into this for you. 

    I'm facing the same issue, all my boosters are gone after the latest update which brought the sugar drops. I play on my android phone and its not connected to Facebook.I had collected those boosters for so long now, was saving them for the tougher levels. :-( :'(

Hey! Would you like to give us your opinion?