All boosters missing

heatherdelezen

After the latest update when I opened Candy Crush on my Android phone, all of the boosters I have collected over the last year were gone. I had collected approximately 20 jelly fish, 30 coconut wheels, 12 lollipops, 5 hand swaps, 12 color bombs, 10 striped plus wrapped candies and 7 lucky candies. All that is showing now are the boosters I have collected since the update. My gold bars were not effected. It's taken me many, many hours to collect these boosters, please help me correct this. Thank You

MarkHawk

Hi Heather,

Sorry to hear you are having issues after updating your mobile. Thanks for getting back to us with the requested details so we can solve this matter.

Johnny_Ryall

Hello Heather. I will ask someone to look into this for you. 

MarkHawk

Hi Heather,

Sorry to hear you are having issues after updating your mobile. Thanks for getting back to us with the requested details so we can solve this matter.

annie

Hello Heather. I will ask someone to look into this for you. 

I'm facing the same issue, all my boosters are gone after the latest update which brought the sugar drops. I play on my android phone and its not connected to Facebook.I had collected those boosters for so long now, was saving them for the tougher levels. :-(