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how do i fix freezing issue

cls1121cls1121 Posts: 1
in Support

When you matched certain candies they would go into a gumball dispenser and get rewards. Well I don't have them on any level any more but when I play a life it goes to the dispenser screen (the one with the conveyor belt) and it freezes. I can't do anything but turn off my tablet to be able to play again. How do I fix this

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Answers

  • WunderbaumWunderbaum Posts: 4,398 Level 4

    Hi!

    I suggest you check for an update to the game on iTunes or Google Play.

    Sometimes a simple reboot of a tablet can also make a difference so I will suggest that as well.

    Third option is to play the level on Facebook (in case you have the game connected there)

    Cheers :-)

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