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No internet connection

LobbyRob
LobbyRob Posts: 1

Level 1

I have 1.52.2 installed on Iphone 6 and Ipad mini 2 - I am registered not through FB, but with E-Mail and players name. For over a week now, both Apps seem to be offline. I've tried it with 4 different Wi-Fi connections, with 3G, with LTE.  Results are not being sync-ed, i can not send help or asked for to friends, i can not log into my account, i can not open the store. I am on Level 665 and i am afraid to lose all results, by reinstalling the apps.

Please help - I love this game!

Answers

  • aCe
    aCe Posts: 1,442

    From what you have said it doesn't sound like this is an issue with the game, but your net connection if its affecting your iPhone and your iPad. I wouldn't delete the apps but I would research your net connection. Have you tried out any other apps to see whats working etc?

  • moonshadow
    moonshadow Posts: 2

    Level 1

    From what you have said it doesn't sound like this is an issue with the game, but your net connection if its affecting your iPhone and your iPad. I wouldn't delete the apps but I would research your net connection. Have you tried out any other apps to see whats working etc?

    I have this issue also. Candy crush works just fine but farm heros, soda crush and pet rescue do not. Connection not an issue on any other app

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