Candy Crush Saga

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Candy Crush Saga

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Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

candy crush won't load after update

Updated candy crush last week and since then it won't load. It stays on loading screen for several seconds the returns to my home screen. I'm dubious about uninstalling then reinstalling as I will lose all boosters I have collected. I am on a Samsung Galaxy Tab.

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I'm Having the same issue it used to work fine on my tablet after a update it don't work just crashes after loading screen I got it to play maybe once...My specs are Armv7 (rev3) armeabi-v7a open gl es 2.0 display 1024x600 70.45hz running android kit kat 4.4.2. Then I tryed Factory reseting the tablet and now it won't show up in the store so I am thinking it somehow became incompatible even though I have those specs. when I do google play from the computer it says its compatible with all my devices though... It's fustrating cause I don't know what changed about the game this device isn't that old it should be able to handle the crush!!

I found this info on the Candy Crush FAQs page- does your device meet all of the requirements needed?

Own a processor built on ARMv7 architecture

Support OpenGL ES 2.0

Support a 320x480 resolution or higher

Run on Android OS 2.3 or higher

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Accepted answers

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I found this info on the Candy Crush FAQs page- does your device meet all of the requirements needed?

Own a processor built on ARMv7 architecture

Support OpenGL ES 2.0

Support a 320x480 resolution or higher

Run on Android OS 2.3 or higher

I'm Having the same issue it used to work fine on my tablet after a update it don't work just crashes after loading screen I got it to play maybe once...My specs are Armv7 (rev3) armeabi-v7a open gl es 2.0 display 1024x600 70.45hz running android kit kat 4.4.2. Then I tryed Factory reseting the tablet and now it won't show up in the store so I am thinking it somehow became incompatible even though I have those specs. when I do google play from the computer it says its compatible with all my devices though... It's fustrating cause I don't know what changed about the game this device isn't that old it should be able to handle the crush!!

Inventory/Boosters Lost - (Edited by CM: Under investigation)!
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Invisible awards
This is happening a lot. Anyone else?
Weekly Contest
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
Rewards
I am not receiving my rewards
My entire inventory is gone!
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…