Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
What's happening in Candy? 🍬
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
Connect to Facebook but can not receiving anything
OliveOlime
Posts: 1 Newbie
in Support
It's been about a week when my Candy Crush can connect to Facebook but I can not receiving anything, like lives, tickets and request from friends. My friends already confirmed that they're sending all of them to me but I can't still receive anything.
I've tried everything, such as disconnect and reconnect Facebook, restart my iPad, tried to play from Facebook, even deleted the game. But still nothing happened.
Please help. Thank you.
Answers
-
Hi, you might have noticed that Facebook made changes to their privacy policy. This involved the Apps and games on Facebook too. Check your settings for your games and change them according to your needs. Go to settings, select 'Apps' and pick your game. Then click on 'Edit' and allow what you need to be able to send and receive and get notifications.
