In Candy Crush level 211....

Former_User

Level 211 is very slow to load, and when it finally loads it does not allow any moves to be made before time runs out!! This has been going on for a while now. PLEASE fix this! 

Crusher18

Hey Effie. I have not spotted this problem with my level 211 so it sounds like it could be a problem or two with your browser. 

Try the following, it should fix the problem for you. Firstly make sure you clear your cache, check that your Java version is up to date, you can check everything here: https://www.whatismybrowser.com

If these steps do not work test the game in another browser such as Firefox or Chrome. King have made a really good video to help you troubleshoot these problems, check it out:

https://www.youtube.com/watch?v=OESCE4Jj2tU

Former_User

Hey Effie. I have not spotted this problem with my level 211 so it sounds like it could be a problem or two with your browser. 

Try the following, it should fix the problem for you. Firstly make sure you clear your cache, check that your Java version is up to date, you can check everything here: https://www.whatismybrowser.com

If these steps do not work test the game in another browser such as Firefox or Chrome. King have made a really good video to help you troubleshoot these problems, check it out:

https://www.youtube.com/watch?v=OESCE4Jj2tU

NO it is not my browser. Of every single level THIS is the ONLY faulty one. It is a Candy Crush issue not a browser issue.

Wunderbaum

Hi Effie!

Haven't had any issues with level 211 and I haven't heard of any other gamer with questions about this level.

Please try playing the level from another computer or play the level on King.com

Go to King.com and login. To sync your King.com account with your Facebook progress just follow these steps:

1) Click on Settings

2) Choose Account

3) Enter your password

4) Click on Synchronizing/ Connect to Facebook

5) Click on the two arrows

Once done your progress is synchronized and you should be able to play and progress without any issues.

Cheers :-)

Former_User

Anyhoo, none of these "solutions" do anything to improve this level. I am not stuck on this level as I am currently playing level 959. However I do go back to collect special candies to earn boosters. This level 212 is magically inaccessible. 

MarkHawk

Hi Effie,

Do you have the option to play the level from another computer?

Thanks for your feedback so we can investigate further.

Former_User

Hi Effie,

Do you have the option to play the level from another computer?

Thanks for your feedback so we can investigate further.

No, and honestly I shouldn't have to. I would have to go to someone's house and take up their computer so it really isn't a solution. I will stress that this is the only level that Is doing this.