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🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
Why am I getting a white screen in Candy Crush Saga?
When I win a level, instead of letting me proceed to the next level, I get a white screen. If I lose, I can continue to play as long as I have a life. If I'm out of lives and try to accept lives sent by friends, I get the white screen again. I'm unable to play except by exiting the game and re-entering. If I have any lives sent by friends, I either have to accept all when I first enter or they are lost. I've tried different browsers - Chrome, Firefox, IE - and all show the same results, even after repeated clearing the cache and deleting cookies as well as making certain that each browser is current with all updates. I'm also unable to send lives to friends or to request lives be sent to me. The "Send" button does not work and the screen freezes. If I never hit "Send", I can exit from that popup and continue to play, but I am handicapped since I cannot send or request lives.
Answers
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Has anyone gotten an answer from King yet or figured out what the problem is? For me, the game freezing started a day or two after the sugar drops update came in (playing on King.com on PC under player name Pixcelz). The first time my game froze was after I had gone back to a previous level to collect more sugar drops. It's been almost a week now and I'm getting really tired and annoyed with losing so many gifted lives. I think King owes us a few hours' worth of unlimited lives once they figure out the glitch.
PLEASE HELP US!!!
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I got an answer from King two days ago saying they were investigating and there would be an update shortly on resolving the problem. Problem still exists for me and no answer since.Has anyone gotten an answer from King yet or figured out what the problem is? For me, the game freezing started a day or two after the sugar drops update came in (playing on King.com on PC under player name Pixcelz). The first time my game froze was after I had gone back to a previous level to collect more sugar drops. It's been almost a week now and I'm getting really tired and annoyed with losing so many gifted lives. I think King owes us a few hours' worth of unlimited lives once they figure out the glitch.
PLEASE HELP US!!!
