A while back I won 10 lollipop hammers and the jackpot box for collecting green candies but received neither of these. Today I won 2 switch candies and 3 lollipop hammers but never received the hammers. Pls could you resolve this issue and credit my account with the items I was promised. This is the third msg I have attempted to send, nothing happens when I press send after verifying that I am not a robot!