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freezing at 5%

my candy crush cannot load fully. it is stuck at 5%. please help....its been a week now. i hope king could give me a solution soon. i have deleted my cookies ang disabled my extensions as well but no luck!

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Hi Charmaine!

Please see this thread: https://care.king.com/en/candy-crush-saga/why-my-candy-crush-stops-loading-in-5

Cheers :-)

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