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The place for them to drop is blocked by an item that cant be removed. the items wont fall through at the arrows.
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You need to get the items in the column next to the jars. Then you can get them to drop. Its hard to explain so I found a video for you. Right at the end you can see what I mean, how to get them to drop. Try and follow it. Hopefully it helps
https://www.youtube.com/watch?v=FIO92vIUEvo
