Claim reward bar greyed out

Malster1

Whether I pass or fail a level (currently on 242) and I have collected sugar drops, I can't claim rewards and/or move on. I have 445 sugar drops and am well over the 180 I'm supposed to get!! Only thing I can do is close the app.

Wunderbaum

Hi Malster1!

Do you have the game connected to Facebook? If yes, then please collect the sugar drops there and you should be able to progress.

Cheers :-)