Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I really hate losing my envelope of lives when the game freezes or crashes, or if you have to actually go do something else. Whatever the reason, when you are exited out of gameplay your lives disappear. I know others have complained about it. I know some of your other games let you keep and store lives (Soda Crush for example) So why won't you fix this???