Candy Crush Saga wont load past 5% where the bar "sugar added" playing via facebook

taralee

For two days I have not been able to access this/ have removed all browsers reloaded, shut down pc rebooted and I am unsure what else to do = I am not extremely computer savy so HELP lol

Crusher18

Try playing on another browser. I am playing on Chrome and it works fine for me- https://www.google.com/chrome/browser/desktop/

Also watch this video to show you all of the troubleshooting steps  

https://www.youtube.com/watch?v=OESCE4Jj2tU