Game is not loading past 6% on either FB or King.com.

Stallence

I have done everything 4 times as per King.com instruction video for loading problems. I have done this both on Chrome & IE.  I've wasted hours yesterday and today. I have never had loading problems before (except for Dreamworld once) and I've been playing for a long time.  Has there been some sort of update recently?  I know on another forum people are also reporting 7 and 6% loading issues.  Help please.  Not very happy with new levels released and I can't play them.  By the way, it won't let me pick 2 platforms - the 6% loading is happening on both FB and King.com.  Help. I should also add that I have deleting/removing app on FB to see if that worked.

Cezdiamond

I am really sorry to hear that you have had this unpleasant experience. Thanks for highlighting this we will investigate this for you.

Cezdiamond

I am really sorry to hear that you have had this unpleasant experience. Thanks for highlighting this we will investigate this for you.

Stallence

I am really sorry to hear that you have had this unpleasant experience. Thanks for highlighting this we will investigate this for you.

Anything you can do to get me playing again Cezdiamond is very much appreciated

Cherie

I got my crush back today after running cc cleaner (free version) and restarting my computer.

Stallence

I am really sorry to hear that you have had this unpleasant experience. Thanks for highlighting this we will investigate this for you.

Cezdiamond thank so much. Both King.com and FB are working ☺

Brendoxx

I am really sorry to hear that you have had this unpleasant experience. Thanks for highlighting this we will investigate this for you.

How did you get it working again? I am still having issues, and this is not resolved for me, and many others by the seems of things.