Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi Maggie!
Try disabling any plugins and extensions in your browser. Also check what other programs you have running in the background while playing the game. I can also recommend that you use Google Chrome as it seems to run really well with Flash based games like Candy Crush.
Please also check if you can play the game on King.com - https://king.com/#!/play/candycrush
Cheers :-)