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my machine seems to be stuck
Kay_Gentry
Posts: 1
Level 1
in Support
I am on level 147 of candy crush and when I finished my last go ( for which I failed) it then goes to a screen showing a measure of how far I have come and a claim reward button but when touching this nothing happens and I cannot get back to the game unless I turn the machine off and start all over again - even then I can only play one screen and get back to the claim reward so I cannot progress at all- can you help please
Answers
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Hi Kay!
Try disabling any plugins and extensions in your browser. Also check what other programs you have running in the background while playing the game. I can also recommend that you use Google Chrome as it seems to run really well with Flash based games like Candy Crush.
Please also check if you can play the game on King.com - https://king.com/#!/play/candycrush
Cheers :-)
