Candy crush hours

Cheryl_Sullivan

During  your recent promo I was able to purchase candy crush items and receive free hours.I purchased enough  items to have over 70 free hrs. Today at 2 pm I still had approx 32 hrs left but at 4 pm I had none and was back to the normal 5 lives..where are my hrs and why have they been taken away after I purchased them

MarkHawk

Hi Cheryl,

Thanks for getting back to us with the requested details so we can solve this matter.