Losing lives sent from friends

Margaretluy

My lives are full and I have lives sent from my friends, so I play a few lives go and check a video for help and when I go back to play my game all my lives friends have sent me are gone. Only happens if I leave my game open, go check a video for help and go back to my game, they are all gone? Any suggestions as to why this happens I lose a lot of lives because of this.

Tune_D

Hi Margaretluy, this happens on my Facebook too. On mobile, those lives remain saved, but on Facebook they only seem to be valid during one session. When I log out and log back in to Facebook, they are gone.  

Tune_D

Hi Margaretluy, this happens on my Facebook too. On mobile, those lives remain saved, but on Facebook they only seem to be valid during one session. When I log out and log back in to Facebook, they are gone.  

Kathy_Arrow_Hahn

I have no idea but it sure is frustrating when friends send you lives and you are stuck on a ridiculously hard level that requires no skill other than having patience enough to wait for King to send you a board that is even remotely workable.  This happens to me on FB and when the game freezes or I have to do something real important like life rather than play Candy Crush when I return all my gifted lives are gone.  Please tell me how much fun this game is again?

Lisa!!!

This is REALLY frustrating. I should have hundreds of lives, gifted by friends, but I can never access them. Even in ONE session, if I run out of lives, I cannot retrieve the ones just given to me that same day. Please - King - quit gypping us.

Tandl_

Come on King Care, fix this glitch in your programming!!

Buddy_L._Jackson

King will not acknowledge this lost lives problem  and has no motivation to correct it !!

Shelly_Eby

This has been happening to me in the past week. I've lost over 60 lives given to me by friends. This is frustrating. WTH King, get this fixed.