will not move me along after passing level

Star_Airhart

Playing on samsung galaxy s4. will not move me along after passing the level. Have to log out, go to a tablet and play until I pass level again. then when I reinstall on phone it will move me along.  May move me one or 2 levels, then will not move me until I uninstall and play on different device.  Also lists my score or target score in the billions.

Wunderbaum

Hi Star Airhart!

Sounds like a connectivity issue. Please check this thread: https://care.king.com/en/candy-crush-saga/do-not-have-access-to-kingdom

Cheers :-)