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Black screen in Firefox
Dean_Campbell
Posts: 2
Level 1
in Support
Game loads sometimes ...others times it does not. Game screen goes black and locks up. I have the latest flash and cleared all cookies , cache etc.
I fire up chrome and away we go no problems.
Any ideas ? I have been using firefox for years and this happened a couple of days ago. Nothing changed on the computer ...its just started happeneing.
Answers
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Hi Dean!
Try starting Firefox in safe mode: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
By doing so you'll be able to pinpoint if the issue is located to a plugin, a setting or something else.
Do you have the same issue when you play the game on King? https://king.com/#!/play/candycrush
Cheers :-)
