Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
what to do if my all progress is lost???
Seema_Kavediya
Posts: 2
Level 1
in Support
all my progress is lost. i even logined in fscebook again but of no use.. please restore my progress.. my game id - 5856181360
0
Answers
-
Have you checked Facebook on your computer/laptop to see if your levels are still there. If so its just a case of getting it synchronized again. This video should help you out (there is a link on the right if you have an iPhone)
https://www.youtube.com/watch?v=bIYE7aW5jcEOr maybe you are connected to the Kingdom? Maybe this is why your progress has gone. If you go into the app settings you can log out here and check.
0 -
It is not happening sir. When i connect to facebook.. my levels start from initial only. Whereas i had reached 300 levels in my previous game. Please help me. Is there any other alternative? I tried disconnecting from fb and rebooting my fone and again connecting it.. but the levels start from beginning only. Please help me.
0 -
Did you check your actual Facebook game on a computer to see if your levels are there. It's important because this will tell you if your levels have been saved or not.
0
