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I can't reinstall candy crush on my windows 8.1 phone.
It says pending and then I get error code 80073cfb. I tried downloading from Microsoft but when the app comes up, it says to get it from my phone...I wish I could. Date and time are correct, reset phone, and push notifications on and nothing is working. I'd appreciate someone's advice or help please
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Answers
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Hey check out a thread I answered earlier https://care.king.com/en/candy-crush-saga/loading-issues-on-windows-phone
If it works please can you select my answer as "Solved"? Thanks a mil.
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It didn't help but thank you!
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Sorry that didn't help. I found this forum thread with a few different troubleshooting ideas on there maybe this can help you too- http://answers.microsoft.com/en-us/mobiledevices/forum/mdlumia-mdapps/error-code-80073cfb-on-windows-phone-81/2c8bfacc-8eaa-4005-a981-a8e71290d7c8?auth=1
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I have been experiencing the same problem. This has not helped me either. Any other ideas please???Hey check out a thread I answered earlier https://care.king.com/en/candy-crush-saga/loading-issues-on-windows-phone
If it works please can you select my answer as "Solved"? Thanks a mil.
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1) Cancel the download.. instead of keep trying, etc.. just cancel it..
2) Reboot phone
3) After reboot, install another app
4) Then reinstalled the Candy Crush.
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I had the exact same problem and fixed it this way:
1. Log into your Windows Phone account (or not, up to you...but I logged into mine) here https://www.windowsphone.com/en-pk/store/app/candy-crush-saga/aebbdef8-1792-488b-a7be-7596a1720166
2. Scroll down the page and pay attention to the left side, you will see a link that says DOWNLOAD & INSTALL MANUALLY.
3. Download the file to your PC. It should be one that says Candy-crush-saga.appx
4. Connect your phone to your PC using a USB cable.
5. Drag and drop the appx file to your phone's SD card/Downloads folder.
6. Once the file is done, unplug your phone and try to re-install Candy Crush from the Google Store on your phone. You'll get a prompt that says something like "Install from Local", and select Yes (or OK).
7. You should be ready to rock & roll
Good luck!0 -
Hey Ghoulia- are you having to use this method with all of your apps on your windows phone?
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Fortunately, no. I had this issue only with Candy Crush and Cut the Rope 2 when trying to download it into my phone. Both gave me that error error code 80073cfb. When I downloaded the file and did a manual install, I was able to load and play Candy Crush and Cut the Rope 2 started downloading straight from the store right after (yay, didn't have to repeat the process with CtR2).
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Great! Glad to hear that everything is working now
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