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Using iPad receive the following - taking too long to connect to Facebook

Ed_Klug
Ed_Klug Posts: 1

Level 1
in Support

Will not connect to Candy Crush from Facebook using iPad. Keep receiving taking too long to connect to face book. Been going on now for two weeks. I have removed Facebook, Candy Crush & reinstalled. Still not working on iPad. This is the only way I can play the game. Please fix it or let me know what I need to do

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi Ed!

    Please see this thread: https://care.king.com/en/candy-crush-saga/do-not-have-access-to-kingdom

    Also I suggest you try switching from WiFi to 3G/4G (if you have that option) to see if that will solve your connectivity issue.

    Cheers :-)

  • TrailsEndEstrela
    TrailsEndEstrela Posts: 1

    Level 1

    I have the same issue. Switching to 3G/4G is a ridiculous answer. We have been playing fine on our wifi and now it does not work. iPad is current, no updated needed. Deleted CC and re-downloaded, it did not help.

  • Doodle-2
    Doodle-2 Posts: 1

    Level 1

    I am having the same problem.  Must be internal with the app or Facebook.  Any solution yet?

  • Sarah_Wright
    Sarah_Wright Posts: 1

    Level 1

    I was having the same problem.  I uninstalled the FB app and connected through FB on Safari.  It worked.  

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