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'Oops, an unknown error occured' - Candy crush saga

sudhaarao90

While trying to log in to the king's account in the mobile app , it gave me the above error message . It has not happened before . After typing in the email address and when i click on 'continue' it is then i get the error.

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Accepted answers

Crusher18

Hi, Try these tips it may help. Force close any apps that you have open and then restart your phone. Then try to log in again. Let me know how you get on.

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Suad_Faisal

Hi, Try these tips it may help. Force close any apps that you have open and then restart your phone. Then try to log in again. Let me know how you get on.

Same problem is mine...☹☹

Michael_J_Cullen

Hi, Try these tips it may help. Force close any apps that you have open and then restart your phone. Then try to log in again. Let me know how you get on.

This does not resolve the issue.

Allison_Cullen

I am getting the same error. Force closing does not resolve the issue. Neither does switching to WiFi vice data. Neither does fully restarting the phone. Neither does logging out of the App Store and fully restarting the phone.

Is there a solution that lets me reconnect without causing me to loose all my power ups?

Crusher18

Hi, Try these tips it may help. Force close any apps that you have open and then restart your phone. Then try to log in again. Let me know how you get on.