Im on level 370 candy crush game freezes

Sandyleecar

My game keeps freezing up on this level 370, I have lost 7 lives so far because of it.  I don't want anyone telling me its my computer because ive already gone thru the whole thing, it just sits there as if playing but wont let me make moves.

Randle

Hey Sandyleecar, are you still having trouble crushing those candies? Sounds like your controls don't work properly. I would check if everything is connected properly, i.e. the mouse. Might sound stupid but it's not always rocket science that causes trouble. Sometimes a simple restart of a PC can do magic and if not, clear cache and try to play in another browser. Make sure you keep other programs and tabs closed.