Why clock the candy in steps all the time shows that he starts ticking four hours?

AVI_D

Hello

Why clock the candy in steps all the time shows that he starts ticking four hours? A week ago it was reset after 4 hours. Now he is constantly showing a countdown of 4 hours

Randle

Hey AVI D, is this a clock for some sort of challenge? If so, could you describe the type of challenge you have in your Candy Crush?

Randle

Hey AVI D, thanks for the pic. You mean the sweet Sugar Drops!

 That counter shows you when you can go for the Sugar Drops again. On your picture your counter shows less than 4 hours already, so it seems to work?

AVI_D

The problem is that every time he starts to count 4 hours. It's been two weeks. How do I contact support?

AVI_D

Please help me

Randle

Hey AVI D, you tagged ´Facebook´ when posting your question. Do you only play the game on Facebook (PC)?

AVI_D

I play in FB and play in my iPhone

Randle

Thanks AVI D, and does this happen both on your Facebook on PC as on your iPhone?

Randle

Reason I ask is because it's possibly related to playing offline for a while. Check out https://care.king.com/en/candy-crush-saga/i-have-over-negative-9-hundred-million-sugar-drops-please-help#entry_20545