Cannot Play Candy Crush

Question

For the past 4 or 5 days I cannot play Candy Crush on my PC. It says there is a Connection Problem.

Brian_Bear · Answer

Hey Brian- check out an earlier thread that I responded to, there is a troubleshooting video that may help to resolve this problem. Let me know how you get on :)

https://care.king.com/en/candy-crush-saga/my-pc-cant-continue-loading-my-candy-crush-game-it-just-stay-on-5-loading-why-is-it#entry_16002

When I used the link above it says Java is not detected. I installed the latest version of Java and checked again that it is on my computer. Tried the link again and it still says it cannot detect Java. Is there some issue with the upgrade to Windows 10? I can play Candy Crush on Windows 10 game app but do not know how to get back to the level I was playing (am in the 800's).

Crusher18 · Answer

Hey Brian- check out an earlier thread that I responded to, there is a troubleshooting video that may help to resolve this problem. Let me know how you get on :)

https://care.king.com/en/candy-crush-saga/my-pc-cant-continue-loading-my-candy-crush-game-it-just-stay-on-5-loading-why-is-it#entry_16002