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Angela_Lee
Angela_Lee Posts: 1

Level 1
in Support

I updated my Candy Crush last night and can no longer play. There is a flashing graphic that covers the screen and seems to originate from the first star. Additionally the icons at the top of the page and the stars on the map are all blacked out. Please fix - trouble is on both my Samsung Tablet that I did update, but also on my Samsung phone that I did not update. 

Answers

  • Crusher18
    Crusher18 Posts: 1,286

    Hey Angela- A few people have posted in King Care with the same problem. It appears to only be affecting some Android devices. A moderator has commented in this thread, so I believe that King are looking into it. I am sure that everything will be fixed soon :)

    https://care.king.com/en/candy-crush-saga/screen-flickering-badly-since-last-update#entry_20808

  • Eresh_Kigal
    Eresh_Kigal Posts: 1

    Level 1

    I have the same problem. Update was 15.08.

    I have LG E-440. Everything was ok until that update. Restarting the phone didn't help. I don't want to re-install the game, I have a lot of goodies... Will there be another update solving this bug soon?

  • HarrysWife04
    HarrysWife04 Posts: 1

    Level 1

    I also contacted king care about the same problem and they sent me an automatic message directing me to the king care page! Still waiting for a new update!

  • Crusher18
    Crusher18 Posts: 1,286

    Hey all- As far as I know the problem is resolved now. Is everything work again for you guys? 

Hey! Would you like to give us your opinion?

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